Account Features Bandwidth / Transfer / Hits You have unlimited bandwidth on your shared hosting package. Any outbound traffic from your web site is considered data transfer. FTP uploads do not count as data transfer. Each time a html file, graphic file or any other element on your web page is loaded, data transfer is generated. iNet iMage Developers' customers are privileged to be offered unlimited traffic for their web sites. The intention of iNet iMage Developers is to provide a large space to serve web documents, not an off site storage area for electronic files. All (90%) of your web pages (html) must be 'linked' with files (.GIF, .JPEG, etc.) stored on iNet iMage Developers' server. Web sites that are found to contain either/or no html documents, a large number of unlinked files are subject to warning, suspension or cancellation at the discretion of iNet iMage Developers management. Any customer who violates iNet iMage Developers' Policies in abusing either space/site transfer will be notified and given 2 days to remedy the problem. If the problem is not resolved within the allotted period, the client will be billed for the overages. To maintain the integrity of our shared hosting service the following limitations apply: Sites with banners, graphics or cgi scripts running from their domain used on other domains. Sites with picture galleries (This is any site where 50% of the files transferred is graphics) Sites offering download files or archives. (This is any site where 50% or more of there monthly traffic is from file downloads). Sites using more than 30% of system resources for longer than 60 seconds. Sites running multimedia files (QuickTime, Real Audio, Real Video, MP3). For those that do not qualify for the unlimited service, traffic will go unmonitored until you reach 20 GB per month. Thereafter, normal data transfer cost of $17.00/1GB/month will be billed to your account. If you want to pre-pay for bandwidth overages, you will be billed $10.00/1GB/month. You will receive a notice on Tuesday morning detailing your bandwidth usage. You will have 7 days to contact http://inetimage.com to pay for your overages. If you do not pay for your overages your site will be disabled within 7 days of your first notice. This does not apply to co-location clients. Co-location clients will be billed for the overages based on switch reports. Co-location clients must pay for the overages IMMEDIATELY once billing or iNet iMage Developers has the sole decision to deactivate any and all servers. iNet iMage Developers will be the sole arbiter as to what constitutes a violation of this provision. Disk Storage Disk storage refers to the amount of server disk storage your account is allocated. This space is used to store your html files, graphics, audio/video files and all other files that make up your web site. Your POP3 emails are not stored in this space. You are allotted an extra 10 MB of space for your mail spool. Should you require additional space for your content you will need to upgrade your account to the next shared package. Number of Domains Per Server We do not overload our web servers. We bind 1 class C (256) of Ips to each machine. This ensure that your web site loads fast and is always available to your visitors. Domain Name Registration iNet iMage Developers domain name registration can be found here Domain Names Static IP Address Every shared hosting account is configured with a static IP address. This means that you are given a unique set of numbers (xxx.xxx.xxx.xxx) specifically assigned to your web space. This allows you to access your web site via a web browser or development tool regardless of the status of your domain name. Having your own IP address also gives you the opportunity of publishing your web site to your new web space before actually transferring your domain name to our DNS. This results in no down time when transferring your web site from another hosting company. Private Nameservers ns and ns2.youractualdomain.com protect your identity and to anyone doing a whois? query appears as though you maintain your own servers and DNS. Perfect for a reseller or business hosting multiple domain names. Same Day Setup Your account will be setup within 24 hours of placing your order online. This service is available 24 hours a day 7 days week. SiteMonster Software Need a free, custom site design? Use our proprietary SiteMonster software to make as many custom web sites as you need. Try it today! Email Features Email Accounts Each of our shared hosting packages comes with unlimited POP3 email accounts in addition to email forwards and aliases. You have the option to retrieve email directly from POP3 mailboxes on the mail server using an email program such as Eudora, Outlook or Outlook Express. Email Autoresponders An autoresponder is a pre-determined message with information you want automatically sent to anyone who emails a designated email address/mailbox at your domain. IMAIL 7.xx IMail is the industry leader in Windows-based mail systems allowing for easy web-based administration of your POP3 accounts. In addition, each user can change individual passwords, finger plans, and vacation messages via the Web. This allows you to setup forwarding, auto-responders, and other important e-mail options at any time. Mail Lists You can create multiple mail lists based on your customer's interests. You provide customers an email address they can send an email to and be added to your personalized mailing list. As soon as customers sign on they are sent a friendly welcome message. This is a great way to cost effectively communicate with your customers through monthly newsletters, sales updates or just a friendly hello. Each list can hold 1000 names and a 75kb message can be emailed to all the lists you create. ASPQMail AspQMail works just like AspMail except that messages are queued up for delivery using the AspMail component. A companion Windows 2000 service is notified when messages are added to the queue and attempts delivery while your ASP script is freed from the delay of delivering the message. E-Business Cybercash A service that connects a storefront or web site to the CyberCash payment services, enabling businesses to accept secure, real-time credit card payments at their web sites. Secure Server (SSL) All shared hosting accounts are provided with secure server access. Any sensitive information such as credit card information that can be encrypted before transmission through a web browser. SSL will light up the key in your customer's browser, greatly increasing customer trust when buying from your site. Password Protected Pages Protect directories within your web site so that only approved username and password combinations gain access. Server Side Includes (SSI) Lets you embed CGI scripts into your web pages. The scripts will execute automatically when the web page is opened. Web Calendaring Web-based calendar allows users to keep secure personal schedules accessible through an intuitive Web interface. Its user-friendly interface enables you to store schedules, appointments, task lists, and date reminder information -- all in one location. Databases Microsoft SQL Server Microsoft SQL server is capable of supporting even the most demanding web applications. Microsoft SQL Server is a robust enterprise-caliber relational database server that is designed for enterprise databases. It is similar to and competes with Oracle and Informix. Microsoft Access / FoxPro Microsoft Access comes bundled in Microsoft Office enabling you to connect your database on your PC to update and manage your production database on our servers. Powerful and fully compatible with ASP scripting, this feature is available on Windows 2000 virtual servers only. FoxPro is a popular database that can be deployed on any Windows 2000 server for high-end database functionality. Database Imports If you have a database that is in a format not supported by iNet iMage Developers our technical support engineers will assist you in importing your database into a format we support whether its Access, SQL or another of your choice. Miva Merchant Miva Merchant is a browser based Storefront and Catalog development tool that integrates cataloging, product maintenance, category management, shopping basket, order and credit card processing. Miva Empresa Enables your server with XML based Miva Script, commerce processing and database. Miva Script applications running under Miva Empresa execute in a sandboxed data and runtime environment. Special virtual domain and shared server features let busy site administrators create per user and per domain runtime environments. Data Source Names (DSN) We setup an ODBC System DSN (data source name) which points to a Microsoft Access database file within your site. The database file is placed in a data directory outside of the content directory for security purposes. Chat Software Java Chatroom Chatroom that you can install on your domain that will let your users login and converse about topics you set or random topics set by the users. Volano Chatroom A more sophisticated chat room with the ability to have personal, restricted chat rooms , auditoriums for moderated events, membership database support, server-side event reporting and chat message logging. Additional Software Cold Fusion Cold Fusion is a sophisticated scripting language for web developers that want advanced site development and database interfacing. Cold Fusion supports MS Access, dBASE, FoxPro, and Paradox databases. Cold Fusion Express 5 ColdFusion Express supports more than 25 of the most popular CFML tags and most of the standard functions. Real Audio / Video 8.0 We provide full support for RealMedia technology from RealNetworks to stream audio and video from your web site. Streaming allows your users to see or hear your multimedia files without having to download them to their local PCs first. Windows Media Services A multimedia application for streaming audio. FrontPage 2002 The Microsoft FrontPage 2002 web site creation and management tool gives users everything you need to easily create and manage great web sites. You are required to own and install the FrontPage 98 or 2000 software and on your home system. FrontPage 2002 Subwebs You are given administrator permissions to your web site allowing you to create and delete sub-webs on your own. (ie: www.domain.com/company1) Each sub-web can have its own home page. This is very useful if you would like to organize your web site into different sections or you would like to have multiple web sites within your main site. There is no limit to how many sub-webs you can have as long as you stay within your designated hosting plan's storage and bandwidth guidelines. Custom MIME Types Adds the ability for serving multiple content types such as midi files, special audio formats and others. MS Index Server Microsoft Index Server is a full-text indexing and search engine for Internet Information Server. It allows any Web browser to search documents for key words, phrases, or properties. Active Server Pages ASP (Active Server Pages) is enabled on all of our shared Windows 2000 web servers. ASP can be used to create, complex, consumer oriented web applications such as shopping carts and personnel oriented databases. This is usually accomplished in conjunction with MS Access and MS SQL Server. ASP Components We install the most commonly used ASP Components from ServerObjects.com including: ASPMail Component Used on 1000's of web sites around the world, this component allows you to send SMTP mail directly from a web page with just a few lines of code! ASPPop3 Component AspPop3 allows you to retrieve and delete mail from any standard POP3 server via a Web page. ASPHTTP Component The AspHTTP component allows you to GET/POST/HEAD documents via the HTTP protocol; Exposes HTTP response headers; Supports transferring requests to a file (including binary transfers); Password authentication support and more. ASPDNS Component AspDNS can do forward and reverse DNS lookups returning either the IP address or the host name. ASPIMAGE Component AspImage allows you to create or modify images "on the fly". Create new or modify PNG, JPG, GIF, & BMP images. PHP A server-side, cross-platform, HTML embedded scripting language. Support for Plugins Support for Vream (Virtual Reality Authority Software), Voxware, Vivo Active, Midi and IPIX, Sizzler, Fractal, FutureSplash, Infinop's Wavelet Image Compression. Pre-Installed CGI Scripts We install 4 ready-to-use scripts in every Windows 2000 domain - a countdown script, a sample order form, a form to mail processor to take orders and other transactions online and a visitor guestbook. Any other cgi-script can be installed in our cgi-bin should you so choose. XML Parser 3.0 In XML you can define an unlimited set of tags. While HTML tags can be used to display a word in bold or italic, XML provides a framework for tagging structured data. An XML element can declare its associated data to be a retail price, a sales tax, a book title, the amount of precipitation, or any other desired data element. As XML tags are adopted throughout an organization's intranet, and by others across the Internet, there will be a corresponding ability to search for and manipulate data regardless of the applications within which it is found. Once data has been located, it can be delivered over the wire and presented in a browser such as Internet Explorer 5 in any number of ways, or it can be handed off to other applications for further processing and viewing. Website Management FTP File Transfer Protocol or the method used to "upload" your web site files to storage space on our network. You have unlimited access to your domain via FTP 24 hours a day to setup, change and manipulate your web site. iNet iMage Developers' network is compatible with any FTP client you choose to use. Anonymous FTP Capability of setting up a public area where anonymous users can upload and download files from your web server. Website Monitoring Daily Backups We do daily backups of your sites data and your email spool file. In the event you lose or corrupt any of your data you may request a restore from our technical support department. Raw Access Logs These are the text logs showing every hit to your site and what the user downloaded, accessed or viewed. For statistical analysis you can download these to compile on your local machine in programs like LiveStats or other site analysis programs. LiveStats Site Statistics All Windows-based shared hosting accounts come with LiveStats with Referrer Logs. LiveStats will analyze the log file of a web server and will create a comprehensive summary report from the information gathered. Graphical Referrer Logs This is an extended logging feature that documents where each visitor to your site came from. You will know if they found you through a search engine or a web site link. It will show you the search engines users queried and what keywords or sentences they typed in to find your web site. This is invaluable information when trying to determine if marketing campaigns are paying off. Advanced Features Redundant DNS Servers iNet iMage Developers takes pride in its rock-solid DNS structure. We are the only hosting company to house our DNS servers on diverse network segments ensuring that DoS and hacker attacks never damage, slow down or interrupt our DNS. We even cluster and cache our DNS so that even during network spikes and peak performance usage our DNS is responding with lightning fast times. CGI-Bin / Perl Directory setup with special permissions to auto-execute user-defined scripts. CGI is used to accomplish tasks which are not supported by basic HTML such as a hit counter or guest book. You may use this directory to execute any cgi-script you write or ones that are already pre-written for you. Perl for Win32 is ActivePerl's port of most of the functionality found in Perl, with the addition of extra Win32 API specific calls that allow you to take advantage of Windows specific functionality. Java Servlets Small, platform independent server-side programs that programmatically extend the functionality of the web server. Technical Support MonsterChat Lets you chat in real-time with our support technicians. This exclusive software is available to every iNet iMage Developers client 24 hours a day, 7 days a week. 30 Day Money Back Guarantee If for any reason you are not completely satisfied with iNet iMage Developers' services we will gladly refund all monthly fees you have paid if you cancel within the first 30 days of signup. Detailed Online Billing View your past and current invoices, payments, account history and services online 24 hours a day. 24 Hour Toll Free Support No busy signals, no long distance calls for technical support, sales, billing and quality assurance. You have 24 hour access to our technicians for any support you may need with no limits or restrictions. 99.9% Uptime Guarantee We guarantee that 99.9% of the time that your web site will be accessible via IP address to the world. The IP address is the numerical value equivalent to www.youractualdomain.com. If your web site is not online 99.9% of the time we will refund the percentage of your monthly hosting fees equal to the downtime. Hardware and Network Server Hardware Each shared server is Dual Pentium III-1 GHz or faster with 1000 MB + of RAM. Our servers are custom built to our needs and spare parts are kept in inventory in case of hardware failure. We keep 10 pre-built machines in inventory at all times ensuring that if the entire server fails we can swap the hard disk into another server and have it back online within 5-10 minutes. Server Operating System Each of our shared servers runs Windows 2000 with IIS 5.0. Network Connectivity Your web site will be hosted within our primary data center - CDC-01 in Bedford, Texas. This site is fully redundant from the power, air-conditioning and fiber connectivity. CDC-01 has 5 T3 connections to the Internet, each capable of handing 45Mbits of traffic, 2 OC-3 connnections each capable of 155Mbits, and 2 OC-12 connections each capable of 655Mbits of traffic. This makes CDC-01 the largest and fastest privately-owned web hosting network in the world. It also has 10 backup T1 connections used in case of emergency fiber cuts. Uninterruptible power with UPS and backup generator Every server is connected to a 3000W Compaq UPS device and our data center power is backed by a 245,000W Diesel-powered generator ensuring that even during the longest power outages your web server remains online.